Privacy & Cookie Policy
Privacy & Cookie Policy
Last updated: 4 November 2026
This policy explains what data Hangzhou Shuruipu Technology Co., Ltd. ("we") collects on this website, why we collect it, how it is used, and the rights you can exercise.
1. Information we collect
When you submit an enquiry by email, we collect the details you provide, such as your name, company, country or region, email address, the product you are interested in and a description of your process conditions. Our servers also keep standard access logs such as IP address, browser/device type, time of visit and referring page, from which we produce internal statistics containing only aggregate figures (traffic volume, device types, approximate country/region and popular pages); we do not use them to reconstruct an individual visitor’s browsing history.
2. Purpose and legal basis
We use this information to answer your enquiry, assess your process conditions and provide quotations and technical support. Access logs are used to keep the website secure and available and to understand overall website usage (our legitimate interest). All statistics are produced by us on our own servers, and no third-party analytics or advertising services are used. We will not use your information for marketing unrelated to your enquiry unless you separately agree.
3. Cookies and local storage
We store a single local record in your browser to remember your choice about the cookie notice. This website does not use any third-party analytics, advertising or tracking cookies and loads no related scripts, so whether you accept or decline has no effect on usage statistics (which are based solely on server access logs). Declining this local storage does not affect your access to any content.
4. Sharing and international transfers
We do not sell your personal information. Necessary data is shared only with our website hosting and email communication providers to respond to your enquiry. Information you actively provide may be transferred to and processed in China, where our team is based; we apply contractual and security safeguards to protect it.
5. Retention
Enquiry records are kept for the duration of the business relationship, and no longer than 24 months. Raw access logs are retained for 14 days, and the aggregate statistics derived from them for no more than 90 days, unless law requires otherwise.
6. Your rights
You may access, correct or delete your personal information, restrict or object to processing, and request a portable copy. Email market@shuruipu.cn to exercise these rights; we will respond within a reasonable period. You may also lodge a complaint with your local data protection authority.
7. Security
We use HTTPS, access controls and data minimization to protect information. Please note that no transmission over the internet can be absolutely secure.
8. Contact us
Hangzhou Shuruipu Technology Co., Ltd., Room 1505, Shihuan Innovation Center, Xiaoshan District, Hangzhou, Zhejiang, China. Email: market@shuruipu.cn.
9. Changes to this policy
We may update this policy and will revise the date on this page. If a change materially affects your rights, we will highlight it.